Great customer service Reviewed by HelloMetro User on
2005-06-09T18:25:00Z
Last week on my way home from work I got a flat tire between Ft. Campbell and home. I was in the middle of no where, no houses, no gas station, no phone anywhere. I drove on the shoulder of the road about 2.5 or 3 miles until I arrived at Tire Trax where I pulled in. I was told to take my van around back where they'd try to fill up the tire to get me home. When I pulled around we saw my tire was badly torn. My debit card was expired and I was awaiting a new one and my husband was in the field. When I explained the situation the owner offered me a used tire he had and told me I could bring the tire back for someone else's use after replacing mine or pay at a later time. I told him I'd write a check and he said that would be fine but he'd have changed the tire without a dime. I only had to pay $20 and a new tire would have been $80. I told them I'd recommend them to anyone and I plan to do just that. GREAT COMPANY with great morals.
PROS: GREAT CUSTOMER SERVICE!!!
CONS: NONE